Returns & Exchanges
At Taos Footwear, we want you to love your shoes, which is why we offer a 30-day return window for unworn items in their original packaging. We provide a straightforward process for returns and exchanges to ensure you find your perfect fit with absolute confidence.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid UPS shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Shoes
Place the unworn footwear back in its original shoebox and secure it inside a shipping carton, then attach the prepaid label to the outside.
- 4.Ship and Refund
Drop your package at any authorized UPS location; once we receive and inspect your return, we will issue a refund to your original payment method.